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Warranty and repairs

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Warranty and repairs
Up to 5 years of warranty. How does this work?

Private customers, 2-year statutory warranty.

For private customers, a statutory warranty period of 2 years applies. The warranty period begins on the invoice date of the item.

Note: for the legal warranty, the submission of the invoice from your purchase is mandatory.  We recommend that you always register your machine with the relevant manufacturer upon receipt (if possible). This way, your purchases are known to the manufacturer and any warranty claims are easier to process.


Business customers, 1-year statutory warranty.

For business customers, a 1-year statutory warranty period applies. The warranty period starts on the invoice date of the item.

Note: for the legal warranty the submission of the invoice from your purchase is mandatory. We recommend that you always register your machine with the relevant manufacturer upon receipt (if possible). In this way, your purchases are known to the manufacturer and any warranty claims are easier to process.


Extended warranty, up to 5 years. How it works.

Because Toolnation is an official dealer of brands such as BoschDeWaltFestoolFeinMilwaukeeMetaboMafell and Makita, you can take advantage of an extended warranty of up to 5 years with us. This can be (depending on the article and brand) 1, or 2 years on top of the statutory warranty, after registration with the manufacturer. The maximum warranty is specified with each product. 

More information about the extended warranty can be found in our > warranty conditions.

Terms of Extended Warranty:

  • Register your machine with the relevant manufacturer within 30 days to activate the extended warranty and receive the warranty certificate by the manufacturer.
  • In case of any warranty claim, please forward the warranty certificate to us.
  • If your registration is not completed within 30 days, your extended warranty will unfortunately expire.
  • The extended warranty applies only to products purchased from 01-09-2018.
  • The exact warranty period of the product is stated individually for each item.
  • Note: with Festool, insurance for repair costs and theft expires after 36 months.
  • The extended warranty does not apply to pressure washers, internal combustion engine powered machines and air tools.

 

 

Registration for Extended Warranty.

You must register the purchased items within 30 days to activate the extended warranty. Please click below on the appropriate manufacturer of the item you wish to register. You will then be redirected to the manufacturer's website.

  Bosch gereedschap   DeWalt gereedschap Hitachi gereedschap Mafell gereedschap Flex-tools

      Panasonic gereedschaphitSpitpaslode gereedschapRems gereedschap 

 

Any further questions?
Are your questions still not answered? Then please contact our customer service via our contact form or via your account.