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Prices

  • All webshop prices are shown including Dutch VAT by default.
  • The final applicable VAT (or exemption) is calculated during checkout once the delivery address has been entered.
  • VAT-free prices are only visible at checkout, not on product pages.

VAT Rules

  • EU deliveries: VAT is applied according to EU rules and calculated based on the delivery country once the delivery address has been entered.
  • Non-EU deliveries: Orders are processed VAT-free. Any local taxes, customs duties, import VAT, and carrier handling/brokerage fees are not included and remain the responsibility of the recipient.
  • EU businesses: Companies outside the Netherlands with a valid VAT number may qualify for VAT exemption, subject to VIES validation.

Shipping

  • Shipping costs are calculated and displayed during checkout.
  • Non-EU shipments: Delivery to pickup/collection points is not possible due to customs procedures.

Currency

  • All orders are invoiced in Euro (EUR).
  • Prices may be displayed in GBP for convenience. Exchange rates are set by banks or payment providers, who may also charge additional fees.
 

Country-specific Information

We currently ship to the countries listed below.

EU countries

For EU destinations, VAT is charged according to EU rules. Pickup or collection points may be available depending on carrier and service.

  • Austria (AT)
  • Belgium (BE)
  • Bulgaria (BG)
  • Croatia (HR)
  • Czechia (CZ)
  • Denmark (DK)
  • Estonia (EE)
  • Finland (FI)
  • France (FR)
  • Germany (DE)
  • Greece (GR)
  • Hungary (HU)
  • Ireland (IE)
  • Italy (IT)
  • Latvia (LV)
  • Lithuania (LT)
  • Luxembourg (LU)
  • Netherlands (NL)
  • Poland (PL)
  • Portugal (PT)
  • Romania (RO)
  • Slovakia (SK)
  • Slovenia (SI)
  • Spain (ES)
  • Sweden (SE)
 

Non-EU countries

For Non-EU destinations, orders are processed VAT-free at checkout. The recipient is responsible for customs clearance, import VAT or local taxes, and any applicable import duties or handling/brokerage fees.

  • Iceland (IS)
  • Liechtenstein (LI)
  • Monaco (MC)
  • Norway (NO)
  • Serbia (RS)
  • Switzerland (CH)
  • United Kingdom (UK)
 

Important: Non-EU shipments are invoiced VAT-free. The recipient is responsible for customs clearance, import VAT or local taxes, import duties, and any carrier handling or brokerage fees charged in the country of delivery.

Official guidance

Customs rules differ per country. For detailed import information, please refer to your local customs authority:

FAQ: VAT and Customs Duties

Are customs duties included in the webshop prices?
No. All product prices in our webshop are shown including Dutch VAT by default. For Non-EU orders, the VAT exemption is applied during checkout once the delivery address has been entered. Import VAT or local taxes, customs duties, and handling or brokerage fees must still be paid by the recipient.

Do EU businesses qualify for VAT exemption?
Registered EU businesses with a valid VAT number may be eligible for VAT exemption under intra-community supply rules. This requires:

  • A valid VAT number verified through the EU VIES system.
  • Delivery to another EU country (outside the Netherlands).
 

If these conditions are met, the order will be invoiced VAT-free. Please provide your VAT number at checkout. For full details, see our VAT Exemption for EU Businesses page.

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